Practical support to help your transport manager show continuous and effective management of the transport operation, the standard Traffic Commissioners expect and examine.
The Senior Traffic Commissioner's Statutory Document No. 3 sets out what's expected of transport managers. They must be able to show continuous and effective management of the transport activities, which means having the time, authority and systems to do it, not just the qualification.
When things go wrong at a public inquiry, the transport manager's role is often examined as closely as the operator's. Their own repute and ability to work as a transport manager can be at risk.
Every engagement is shaped around your transport manager and your operation. These are the elements we typically work through.
An interview with the transport manager and directors to understand responsibilities, time and authority in practice.
A short report comparing the role in practice with the Senior Traffic Commissioner's expectations.
A clear written statement of the transport manager's duties, time, authority and reporting lines for the operator to adopt. This is role guidance within the agreed consultancy scope, not an employment contract or an external transport manager appointment contract.
A simple monthly compliance report from the transport manager to directors, with the measures that matter.
The checks, schedules and records the transport manager needs to evidence control.
One-to-one support for new or inexperienced transport managers, built around real situations.
Helping the operator plan how it would manage holidays, absence or a change of transport manager. TSG does not provide transport manager cover.
A session so directors understand their own responsibilities and how to support the transport manager.
Follow-up reviews can be arranged, with the timing and scope agreed in your quotation.
This works for new transport managers, experienced ones taking on more, and operators preparing for a public inquiry where the transport manager's role is in question.
A confidential conversation with the transport manager and directors.
We review the role in practice and produce a short gap report.
We help set out responsibilities, reporting and systems, and coach and mentor the transport manager.
Follow-up reviews can be arranged, with the timing and scope agreed in your quotation.
It starts with a review, but it's delivered as consultancy. The aim is to put the right role, reporting and systems in place, then support the transport manager while they bed in.
Yes. External transport managers face particular scrutiny on time and involvement, so a clear agreement and reporting are especially important.
TSG does not provide external transport manager cover or accept nomination on operator licences. We can support your appointed transport manager with independent reviews, practical guidance and mentoring. If you need an external transport manager, contact us to discuss your requirements—we may be able to signpost you to a suitable professional.
Yes. Evidence that the transport manager's role has been properly defined and is working can form part of your remedial plan. We'll work alongside your solicitor where you have one.
Tell us about your transport manager and your operation, and we'll recommend the right support.
